Mortgages

Do You Need a Mortgage Broker? A No-Nonsense Guide

Do you need a mortgage broker
Ciaran Wilkinson
Ciaran Wilkinson | Sales Director
Updated 21, July 2025

Do you need a mortgage broker to secure the best home loan, or can you handle it yourself? Taking advice from a qualified mortgage broker can make the difference between a successful mortgage application and being rejected.

While you might feel confident researching options online, a mortgage broker specialises in finding the most suitable mortgage for your specific circumstances.

For example, Mortgageable works with over 100 lenders to find you the best possible deal. However, it’s worth noting that not all brokers are created equal. If the mortgage broker you use only has access to a limited number of lenders, you might miss out on the best mortgage rates. An independent broker can source mortgages from the whole UK market, while a tied one will be restricted to certain providers.

In this no-nonsense guide, we’ll explore what mortgage brokers do, when you should consider using one, and how to determine if their expertise justifies their cost. Whether you’re a first-time buyer or looking to remortgage, understanding the role of a mortgage broker could potentially save you thousands of pounds over the life of your mortgage.

What Mortgage Brokers Actually Do

Mortgage brokers work as your intermediary between you and mortgage lenders. They find the most appropriate mortgage based on your specific financial situation and needs. Unlike comparing rates online yourself, a qualified broker evaluates your entire financial position and matches you with suitable lenders.

Brokers vs Lenders – The Key Difference

Simple distinction: a broker doesn’t lend money directly. Mortgage brokers help you find the best lender and mortgage product for your unique circumstances. A mortgage lender – your bank, building society, or financial institution – actually provides the funds for your property purchase.

Brokers offer access to multiple lenders, basing their guidance on your specific needs and circumstances. Approach a single bank directly and you’ll only see their own limited range of products.

Brokers handle the paperwork burden too. They gather necessary documents, communicate with solicitors, making the entire process smoother. They serve as your representative throughout the mortgage journey, managing communications between various parties until your mortgage completes.

Independent vs Tied Brokers

Two distinct types operate in the UK mortgage market:

Independent/Whole-of-market brokers: These advisers aren’t restricted to particular providers and act solely in your best interests. They source mortgages from across the whole UK market, giving you access to a much broader range of options. Most whole-of-market brokers can access approximately 90-100 lenders. Use our free mortgage calculator tool to access rates from over 100 lenders.

Tied or multi-tied brokers: These professionals work with specific lenders or a limited panel. Their range of mortgage products is restricted, which means they might not find the best deals for your circumstances. Some brokers operate as ‘multi-tied’, working with a panel of lenders but not the entire market.

Tied advisers should always declare their affiliation and explain they can only provide advice about their own or a limited range of products. This transparency helps you understand potential limitations in their recommendations.

Better Rates Through Brokers?

Most professional mortgage brokers can arrange lower interest rates than if you approached mortgage providers directly. This isn’t because lenders mislead direct customers, but because brokers compare options from multiple lenders instead of just one or two.

Some lenders offer exclusive deals only available through brokers and not directly to the public. These broker-exclusive deals typically include discounted and specialist offers that save you money over your mortgage life. This wider access gives you a better chance of finding more competitive mortgage rates than approaching just one or two lenders.

Not all brokers have the same level of access, though. For the most competitive rates, seek out a whole-of-market broker who can provide access to the widest range of suitable rates.

What does a mortgage broker actually do?

Mortgage brokers serve as skilled intermediaries between borrowers and lenders in the property market. Their primary role involves finding the most appropriate mortgage based on your specific financial situation and needs. Unlike simply comparing rates online, a qualified broker evaluates your entire financial position and matches you with suitable lenders.

How brokers differ from lenders

The fundamental distinction is straightforward: a broker doesn’t lend money directly. Instead, mortgage brokers help you find the best lender and mortgage product for your unique circumstances. A mortgage lender, on the other hand, is the bank, building society, or financial institution that actually provides the funds for your property purchase.

Furthermore, brokers typically offer access to multiple lenders, basing their guidance on your specific needs and circumstances. This contrasts with approaching a single bank or building society directly, where you’d only be offered their own limited range of products.

Mortgage brokers also handle much of the paperwork on your behalf, from gathering necessary documents to communicating with solicitors, making the entire process smoother. They serve as your representative throughout the mortgage journey, managing communications between various parties until your mortgage is finalised.

Independent vs tied brokers

Not all mortgage brokers offer the same level of service or access to mortgage products. In the UK mortgage market, you’ll encounter two main types:

Independent/Whole-of-market brokers: These advisers are not restricted to any particular providers and act solely in your best interests. They can source mortgages from across the whole UK market, giving you access to a much broader range of options. Most whole-of-market brokers can access approximately 90-100 lenders.

Tied or multi-tied brokers: These professionals work with specific lenders or a limited panel of lenders. Their range of mortgage products is consequently restricted, which means they might not be able to find such good deals for your circumstances. Some brokers operate as ‘multi-tied’, meaning they work with a panel of lenders but not the entire market.

A crucial point to remember is that tied advisers should always declare their affiliation and explain that they can only provide advice about their own or a limited range of products. This transparency helps you understand potential limitations in their recommendations.

Do mortgage brokers get better rates?

In most instances, professional mortgage brokers can arrange lower interest rates for their clients than if those same clients approached mortgage providers directly. This isn’t because lenders are trying to mislead direct customers, but because brokers compare options from multiple lenders instead of just one or two.

Additionally, some lenders offer exclusive deals that are only available through brokers and not directly to the public. These broker-exclusive deals typically comprise discounted and specialist offers that can save you money over the life of your mortgage. This wider access gives you a better chance of finding a mortgage rate that’s more competitive than what you’d get by approaching just one or two lenders.

Nevertheless, it’s worth noting that not all brokers have the same level of access. For the most competitive rates, it’s advisable to seek out a whole-of-market broker who can provide you with access to the widest range of suitable rates.

When should you consider using a mortgage broker?

Certain situations in the mortgage market make professional advice particularly valuable. Knowing precisely when to seek a mortgage broker’s expertise can save you time, money, and stress during your property journey. Let’s explore the scenarios where using a mortgage broker might be your best option.

First-time buyers

Stepping onto the property ladder for the first time involves navigating complex processes that can feel overwhelming. As a first-time buyer with a low deposit, you might benefit significantly from a broker’s expertise and access to niche products. Most importantly, a mortgage broker will guide you through the entire mortgage process, which proves especially useful if you’re unfamiliar with property purchases.

Given that mortgage applications require extensive documentation and form-filling, being well-prepared is crucial. Mortgage advisers handle most of the legwork, cutting through the noise associated with the mortgage process and overseeing the entire journey on your behalf. They’ll explain various low-deposit mortgage products plus affordable home buying schemes that can help you get a foot on the ladder with as little as a 5% deposit.

Self-employed or irregular income

Securing a mortgage becomes notably more challenging for self-employed individuals or those with fluctuating incomes. Indeed, traditional mortgage processes often don’t accommodate the unique income profiles of self-employed applicants. In 2024, approximately 58% of self-employed applicants were rejected by mainstream lenders due to rigid affordability models.

Mortgage brokers prove invaluable in these situations since they understand the lending market and specific challenges faced by self-employed individuals. They can:

  • Identify lenders more receptive to applicants with irregular income
  • Access specialised lenders not directly available to the general public
  • Tailor your application to suit specific lenders’ preferences
  • Highlight your financial strengths and mitigate concerns about irregular income

Some lenders now accept just one year of trading history for self-employed applicants with strong financials, yet knowing which ones requires specialist knowledge.

Remortgaging or buying a second home

Regarding remortgaging, seeking professional advice becomes essential, particularly when your current deal ends and you face being moved onto the lender’s standard variable rate. Similarly, purchasing a second home involves stricter criteria and checks to ensure you can afford it alongside your existing mortgage.

For second homes, you’ll typically need a deposit of at least 25% of the property value, plus there are additional considerations like stamp duty surcharges and potential capital gains tax implications. The underwriting process for second home mortgages tends to be complex, making an experienced broker’s services particularly useful.

Brokers can help determine whether a residential second mortgage or a buy-to-let option better suits your circumstances, depending on how you plan to use the property.

Equity release and later-life lending

For homeowners aged 55 and over, later life lending solutions offer ways to access property wealth while continuing to live in your home. These include lifetime mortgages and retirement interest-only mortgages, each with specific features and requirements.

Since you’ll only get a lifetime mortgage once, if at all, expert advice becomes crucial. You must take financial advice before applying for equity release products. A later life lending specialist can help you understand:

  • Whether equity release is truly the best option for your circumstances
  • The differences between lifetime mortgages and home reversion plans
  • How these products might affect inheritance and tax positions
  • Alternative options that might better suit your needs

Although the process from application to receiving funds can take 6-8 weeks, a qualified adviser will guide you through each step, ensuring you make informed decisions about this significant financial commitment.

Do you need a mortgage broker

Benefits of using a mortgage broker

Working with a mortgage broker offers several practical advantages that could make your home-buying journey smoother. According to recent data, roughly 80% of UK mortgages are secured after taking some form of advice, highlighting how many homebuyers find value in professional guidance.

Access to more mortgage deals

One major benefit of using a mortgage broker is their extensive access to mortgage products across the market. Most whole-of-market brokers can tap into approximately 90-100 lenders, including both mainstream banks and specialist providers not directly available to the public. Crucially, brokers often have access to exclusive deals that you simply cannot find by approaching lenders directly. These broker-exclusive deals typically comprise discounted offers and specialist products tailored to specific circumstances.

Moreover, some lenders work exclusively with mortgage brokers and rely on them to bring suitable clients. For instance, NatWest has previously offered lower interest rates to customers who applied through brokers than to those who approached them directly.

Help with paperwork and application

The mortgage application process involves substantial paperwork and documentation requirements. With a broker, you gain an expert who knows exactly what documents you need and which forms to complete. They handle this legwork on your behalf, making life considerably easier during an already busy time.

Typically, brokers assist by:

  • Organising and streamlining your application process
  • Verifying document completeness before submission
  • Managing timelines and submission deadlines

Improved chances of approval

A mortgage broker’s value becomes particularly evident with complex applications. For self-employed individuals or those with non-traditional credit histories, brokers can identify lenders more receptive to unique circumstances. They effectively bridge the gap between aspiration and reality for many first-time homeowners through detailed analysis of your financial position.

Saving money over the long term

Ultimately, broker fees can be offset by securing better mortgage deals. Even a small interest rate improvement makes a significant difference over time. For instance, on a £150,000 mortgage, reducing your rate by just 0.1% (from 5% to 4.9%) would save approximately £2,751 over 25 years. After accounting for a typical £500 broker fee, you’d still save £2,251.

In many cases, these savings come through brokers’ ability to negotiate better terms based on their volume of business and relationships with lenders. Naturally, this makes their services worthwhile for most borrowers, regardless of their financial situation.

How much does a mortgage broker cost?

The price tag for mortgage advice varies widely across the UK market. Understanding the cost structure can help you determine whether engaging a broker makes financial sense for your situation.

Fee-based vs commission-based brokers

Mortgage brokers operate under several different payment models. Primarily, they earn money in two ways:

Commission-based (fee-free): These brokers receive payment directly from lenders when they arrange your mortgage, typically 0.35% to 0.4% of the loan amount. For a £100,000 mortgage, this equates to approximately £350 in commission. Importantly, you pay nothing directly to these brokers.

Fee-based: These brokers charge clients directly, with costs structured as:

  • Fixed fees (typically £400-£500)
  • Percentage fees (0.3% to 1% of mortgage amount)
  • Hourly rates (which can quickly escalate if complications arise)

Some brokers use a combination approach, collecting both lender commission and client fees. Therefore, it’s essential to ask upfront about their payment structure.

How to evaluate if the fee is worth it

When deciding “do I need a mortgage broker” despite the cost, consider these factors:

First, examine what access they provide. A whole-of-market broker can search across multiple lenders, offering more choices than a tied broker with limited options.

Second, assess the complexity of your situation. For straightforward applications with perfect credit and substantial deposits, fee-free brokers may suffice. Conversely, those with complex needs might benefit from paid specialists.

Lastly, request written confirmation of all charges. This should clarify exactly what you’re paying for and when payment is due—ideally, only upon successful completion of your mortgage.

Example of cost savings from better rates

Despite potential fees, a broker securing even slightly better interest rates can yield substantial long-term savings.

Consider a £150,000 mortgage over 25 years. At 5% interest, monthly repayments would be £877, totalling £263,162 throughout the term. Should a broker secure a marginally better rate of 4.9%, repayments drop to £868 monthly, totalling £260,411—saving £2,751 overall.

Even after accounting for a typical £500 broker fee, you’d still save £2,251. These savings increase with larger mortgages; with a £250,000 loan and a 0.35% rate improvement, savings could exceed £2,500.

Ultimately, when contemplating “do you need a mortgage broker,” the potential long-term financial benefits frequently outweigh the initial cost.

Mortgageable offers a free Equifax Credit Report as part of its service, with no obligation to proceed. Something worth considering.

How to choose the right mortgage broker

Selecting the right mortgage adviser demands careful consideration beyond simply asking, “Do I need a mortgage broker?” Once you’ve decided to work with one, finding someone trustworthy and competent becomes your next challenge.

Questions to ask before hiring

Start by asking potential brokers if they’re “whole-of-market” – this ensures they can search across all available lenders rather than just a selected panel. Equally important, inquire about their fee structure – some charge you directly while others earn commission from lenders.

Ask directly: “How many lenders can you access?” as this reveals their market reach. Essentially, the more lenders they work with, the better your chances of finding competitive rates.

Inquire whether they’re qualified with recognised certifications such as CeMAP (Certificate in Mortgage Advice and Practice). Ask about their availability throughout your mortgage journey, plus whether they can assist with other aspects of home buying like insurance.

Checking FCA registration

All mortgage brokers operating in the UK must be regulated by the Financial Conduct Authority (FCA) or work as an agent of a regulated firm. This regulation is non-negotiable as it ensures you receive quality advice and access to complaints procedures should issues arise.

Verify their credentials using the FCA register online. Upon searching, check that the contact details you have match those listed on the register. Without FCA protection, you won’t have access to the Financial Ombudsman Service or Financial Services Compensation Scheme.

Using online tools to compare brokers

Currently, several online platforms help connect you with suitable brokers. These tools often provide filters based on your specific circumstances.

Apart from comparison websites, personal recommendations remain valuable. Friends or family members who’ve recently secured mortgages can provide firsthand experiences with brokers.

When using online tools, pay attention to broker credentials, fee structures, and genuine client reviews. Yet remember that first impressions matter – your initial interaction with a broker often indicates what working with them will be like.

Conclusion

The decision to use a mortgage broker ultimately depends on your specific circumstances and financial goals. Throughout this guide, we’ve seen that brokers offer significant advantages, particularly for first-time buyers, self-employed individuals, and those with complex financial situations. Their ability to access the whole market, including exclusive deals not available directly to consumers, can therefore make a substantial difference to your mortgage terms.

While some brokers charge fees, the potential long-term savings from securing even slightly better interest rates generally outweigh these costs. Additionally, brokers handle the tedious paperwork and communication between parties, thus saving you considerable time and stress during an already demanding process.

Before selecting a mortgage broker, you should certainly verify their FCA registration and ask critical questions about their market access, fee structure, and qualifications. Whole-of-market brokers typically offer the most comprehensive service, though fee-free options might suffice for straightforward applications.

The data speaks for itself – around 80% of UK mortgages involve professional advice, and many lenders offer better rates through brokers than directly to customers. This fact alone suggests that seeking expert guidance often proves worthwhile.

Whether you’re stepping onto the property ladder, remortgaging, or exploring later-life lending options, a qualified mortgage broker can be your greatest ally. Nevertheless, the final choice remains yours. Armed with the information from this guide, you can now confidently decide whether a mortgage broker’s expertise justifies their cost for your unique situation.

Key Takeaways

Understanding when and how to use a mortgage broker can save you thousands of pounds and streamline your home-buying journey.

• Mortgage brokers access 90-100 lenders, including exclusive deals unavailable directly, often securing better rates than approaching banks yourself

• Self-employed buyers and those with complex finances benefit most, as brokers know which lenders accept irregular income patterns

• Even a 0.1% rate reduction saves £2,751 on a £150,000 mortgage over 25 years, easily offsetting typical £500 broker fees

• Always verify FCA registration and choose whole-of-market brokers who aren’t tied to specific lenders for maximum choice

• Around 80% of UK mortgages involve professional advice, with many lenders offering better rates through brokers than direct customers

The mortgage market’s complexity means professional guidance often proves invaluable, particularly for first-time buyers navigating unfamiliar processes or anyone seeking the most competitive rates across the entire market.

Ciaran Wilkinson
Written by Ciaran Wilkinson

With over 20 years of experience in the mortgage industry, I’ve had the privilege of working in a variety of settings, from corporate banks to independent brokerages.

Share:
Chat Now